Contact Us
Customer support
For quick answers to simple questions, our team is available for text support between the hours of 10:00 AM to 10:00PM 7 days per week.
- info@lowcostmedstore.com
- +447480625814
- Contact us via live chat or use the form on this page
Send us a message
Frequently Asked Questions
Everything you need to know about Low Cost Med Store and how we work.
How discreet is the packaging?
All orders are shipped in plain, unbranded packaging with no indication of the contents — ensuring complete privacy.
What happens if my order is lost, damaged, or seized?
You’re protected by our 30-day money-back guarantee. If your order is lost, damaged, or seized in transit, we’ll reship it or refund your payment.
How fast is shipping?
We offer same-day dispatch on orders placed before 2pm. UK orders typically arrive within 1–2 hours. Tracking is provided on all shipments.
Can I pay with cryptocurrency?
Yes! We accept Bitcoin, Ethereum, USDT, and other major coins. Plus, enjoy an instant 10% discount when you pay with crypto.
How discreet is the packaging?
All orders are shipped in plain, unbranded packaging with no indication of the contents — ensuring complete privacy.
My order is taking longer than the estimated delivery timeline
Feel free to contact us and we’ll be happy to look into it. If your order tracking shows the shipment has been lost, we’ll be happy to send you a new shipment free of charge!